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Shipping & Returns
SHIPPING POLICY
At Biketastic, our shipping methods are safe and reliable, and we take utmost care in packaging your orders to ensure they reach you in excellent condition. Please allow 5 working days from your order date for delivery - we aim to deliver quicker than that but stock and shippers can cause delays. We will provide you with tracking details.
If you have any questions or concerns about our shipping policy, please feel free to contact us.
We only deliver to UK postcodes. We do not deliver to the Channel Islands, Ireland or overseas. Please accept our apologies, or if you can, please see if friends or family with a UK postcode will receive from us and pass to you. All shipments are tracked. For shipping returns information, please see our Terms and Conditions.
CHARGES
Order total: £0 - £50 Shipping charge £5.97
Order total: £50 - £300 Shipping charge £9.97
Order total: £300+ Shipping charge £15.97
RETURN POLICY
We hope that you are satisfied with your purchase from Biketastic, but in case you need to return a product, we have a simple and hassle-free policy. You can return any product within 15 working days of purchase, provided it is in its original condition and packaging.
To initiate a return, please contact us with your order number and reason for return.
Once we receive the returned item, we will inspect it and process the refund within 3-5 working days. If you have any questions or concerns about our return policy, please feel free to contact us.
PAYMENT METHODS
Debit cards
Credit cards
PayPal